Support Center.
Need help with Peptide Tracker? Email us and include enough context for a human to reproduce the issue.
hello@peptidetracker.ai
For app issues, account access, data requests, general feedback, or feature requests, email hello@peptidetracker.ai.
Contact
The fastest way to reach Peptide Tracker support is email. A human replies, usually within two business days.
Email hello@peptidetracker.ai for product support, account help, bug reports, or App Store feedback.
If you are reporting a bug, include your device model, iOS version, app version, what you expected to happen, and what happened instead. Do not send peptide sourcing information or medical records.
What we can help with
App issues
Crashes, loading problems, broken screens, incorrect dates, and sync issues.
Reminders
Notification permission problems, missing reminders, and timezone issues.
Vials
Questions about how vial inventory, draw volume, and remaining dose calculations work in the app.
Feedback
Feature requests, workflow improvements, copy concerns, and confusing UI.
Account and data
You can export your data from the app by opening Settings -> Data -> Export my data. The export is a JSON file containing the account records Peptide Tracker stores for you.
You can permanently delete your account from Settings -> Danger zone -> Delete account. This erases your protocols, doses, vials, injection sites, and history from the active database.
For privacy questions, read the Privacy Policy or email hello@peptidetracker.ai.
Medical questions
Peptide Tracker is a personal tracking tool. We do not sell, source, prescribe, dispense, or administer any compound, and support cannot answer medical questions or recommend protocols.
For medical advice, diagnosis, treatment, dosing decisions, side effects, or emergency concerns, contact a qualified clinician or local emergency services.